Your own security on the industry is our very own priority. We would like to make certain youa€™re getting trustworthy men. To continue creating a trusted marketplace, we query consumers to verify her Mercari Profile. Verification lets different customers and Mercari understand youra€™re really your, assists in easing marketplace scam, and can assist in the healing of a lost accounts. While profile confirmation does help create trust, we create want you to know that finishing this process arena€™t an endorsement of every seller or consumer. We cana€™t totally confirm someonea€™s personality or warranty that ita€™s safer to interact using them. Use your best wisdom and follow the security Guidelines. The information you incorporate only be applied for visibility confirmation and does not feel sold or hired to businesses without your consent. Other customers wona€™t manage to view your private information, like but not restricted to your own federal government ID, selfie, and phone number. For additional information on the info we accumulate and exactly how we save they, please read ou Privacy Policy.
Why would I verify my personal visibility?
Profile verification is right to complete for every different Mercari customers. Vendors can feel well informed transport to proven buyers while shoppers can seem to be more confident shopping for from proven retailers. Additionally you earn a badge for your profile, letting others discover youra€™re really you. Some verifications are necessary to open specific industry features, like Instant Pay, or to clear notifications in your membership.
Just how do I obtain the Mercari profile verification badge?
About cellular application, go to your visibility and find the rely on & confirmation part. From this point you can see everythinga€™ve currently finished and just what nevertheless should be validated. Wea€™ve revamped our very own visibility confirmation. This means youa€™ll have to complete all three among these to earn the visibility verification badge. Certain requirements is:
- Verified Mail
- Verified SMS
- Verified Federal Government ID
Myspace isn’t needed for badge, but we recommend this to increase marketplace trust. Dona€™t want the badge? Not a problem. Ita€™s not required. You can always find it during the confidence & confirmation part on your visibility and perform any missing tips.
To confirm the current email address, click on the website link within the verification e-mail wea€™ve sent to you. Or you can head to Profile > rely on & Verification > e-mail and you alsoa€™ll see a new confirmation e-mail. Notice: the web link is only valid every day and night. Dona€™t fear! If you neglect this screen, get back to the app and tap receive a verification mail.
To confirm the phone number, simply enter your own phone number while in the signup processes or visit visibility > depend on & confirmation > contact number. Youa€™ll receive an automated information with a 4-digit verification signal. Whether your device is unable to receive texts, you could request for your own verification laws by a phone call. Should youa€™re making use of Mercari from a computer device that cana€™t see text messages or phone calls (e.g. a tablet), please use your phone numbers and check your phone for verification laws. After validating their contact number, you may not get any calls or texts from Mercari. Note: Mercari cannot confirm worldwide, prepaid, or VoIP phone numbers.
Government ID
To make sure that the government ID, choose Profile believe & confirmation > authorities ID whilea€™ll be taken through the strategies to publish your government ID. How it functions Simply click to upload your ID combined with a selfie. The ID should be inspected contrary to the photograph 
your upload. Getting your ID validated for your Mercari visibility might take around a couple of days. Their submitting could be declined if you do not has a legitimate credit score rating or debit card on document. Notice: Some other customers wona€™t manage to visit your government ID.
Myspace
To connect your myspace, visit visibility > rely on & confirmation > fb and get on their Facebook account to connect it your Mercari levels. Mention: other individuals will not be able to see the Twitter profile.
Faq’s
What happened to my personal confirmed badges?
Wea€™ve combined all of the confirmed badges into one badge. So different consumers just need to identify one badge knowing youa€™ve completed all your verifications. Lacking profile verification? Look at the rely on & Verification part in your profile webpage to complete all of them.
Why is my personal authorities ID confirmation pending?
The national ID confirmation was pending because ita€™s still under analysis. Dona€™t concern! Wea€™ll tell you when ita€™s reviewed. If actions is essential, wea€™ll get in touch with you.
The reason why is my personal authorities ID refused?
Why have always been we necessary to send a national ID?
Maintain the market secured, we would like to make sure that youa€™re really your. On occasion, we query people to submit a government ID or full personality confirmation by providing your own name, target, social security numbers, and day of beginning. There are certain factors we may require additional info away from you, such as for instance:
- a transaction is actually flagged by an installment processor or system as strange therefore wanted info to go ahead
- For id theft cures
- To raise a limitation or discover a merchant account ability
- To meet up with a regulating needs to verify identity
If we call for a verification before continuing with a purchase or due to legislation, your bank account is likely to be brief unless you provide the wanted suggestions.
